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World Cup Challenge Specific
How can I change my entry name that appears in the reports?
How does the Group Stage scoring work?
My members can only make picks for the group stage. Why can't they pick the knockout stage at the beginning of the tournament?
Why can't members make picks for the Knockout Stage before the Group Stage ends?
Can I prevent pool members from submitting more than one entry?
Can I see my pools standings and results from previous years?
All Pool Types
What is your refund policy?
My member is having trouble logging in? What do I do?
How do I pay for my pool?
I ran a pool with you last season. Do I need to start a new pool this season?
I'm reusing my pool from last season. How do I handle new and returning members?
Is your service free?
Does RunYourPool collect any fees from members or distribute winnings and/or prizes?
What kind of reports are available for my pool?
Can I change the name of my pool?
I'm the pool commissioner and members can't join my pool because it is archived.
What if a member doesn't have an email address?
Do you have an app?
How do I invite members to join my pool?
Is there a phone number I can use to contact support?
I can't remember my username and password. How can I retrieve them?
What is the deadline?
Can I add or change commissioners?
Do I need cookies enabled in my browser to use your site?
How do I start a new pool?
Do I need to update game results for standings and other reports to be updated?
What is the cost to run my pool?
Can I modify my picks once I've submitted them?
How do people join my pool?
What forms of payment do you accept?
I need to start inviting members to join my pool, but I no longer have my confirmation e-mail containing the specifics of joining my pool. What should I do?
Can a member have multiple entries under a single login?
How can I edit a member's email address?
Does the website collect the fee from the participants or do we need to use another resource?
How can I delete my pool?
What is the difference between deactivating and deleting a pool member?
Hey all! The new features launched on the website will be coming to the mobile apps later this week.
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