Splash Sports, RunYourPool, & OfficeFootballPool are now a unified brand. Rest assured that you are in the right place.
FAQs
Men's NCAA Bracket Specific
- COVID-19 and the NCAA Tournament
- How can I change my entry name that appears in the reports?
- How does runyourpool.com simplify running my NCAA Tournament Pool?
- How do I make my bracket picks?
- When will I be able to make my picks?
- When do I pay for my pool?
- How many bracket entries can I submit?
- How frequently are tournament results and my pool's reports updated?
- When are the standings (and other reports) updated?
- Is the winner of the 'combined points' tiebreaker the person closest to the actual combined score or the closest without going over?
- Can I prevent pool members from submitting more than one bracket entry?
- Do pool member's pick the 'play-in' games?
- What is a 'play-in' game or 'play-in' winner?
- Can I add a member's picks for them after the pick deadline?
- Can I see my pools standings and results from previous years?
All Pool Types
- What is your refund policy?
- My member is having trouble logging in? What do I do?
- How do I pay for my pool?
- I ran a pool with you last season. Do I need to start a new pool this season?
- I'm reusing my pool from last season. How do I handle new and returning members?
- Is your service free?
- What kind of reports are available for my pool?
- Does RunYourPool collect any fees from members or distribute winnings and/or prizes?
- Can I change the name of my pool?
- I'm the pool commissioner and members can't join my pool because it is archived.
- What if a member doesn't have an email address?
- Do you have an app?
- How do I invite members to join my pool?
- Is there a phone number I can use to contact support?
- I can't remember my username and password. How can I retrieve them?
- What is the deadline?
- Can I add or change commissioners?
- Do I need to update game results for standings and other reports to be updated?
- How do I start a new pool?
- What is the cost to run my pool?
- Do I need cookies enabled in my browser to use your site?
- What forms of payment do you accept?
- How do people join my pool?
- Can I modify my picks once I've submitted them?
- I need to start inviting members to join my pool, but I no longer have my confirmation e-mail containing the specifics of joining my pool. What should I do?
- Can a member have multiple entries under a single login?
- How can I edit a member's email address?
- Does the website collect the fee from the participants or do we need to use another resource?
- How can I delete my pool?
- What is the difference between deactivating and deleting a pool member?